Glossary

What Is Multi-Tenant SaaS?

Multi-tenant SaaS is a software architecture where one application serves many customers (tenants), with each customer's data fully isolated from others.

In a multi-tenant SaaS architecture, every customer uses the same application — but they can't see each other's data.

Why it matters for founders:

  • You maintain one codebase instead of one per customer
  • You deploy updates once, all customers get them
  • Customers can't accidentally access each other's data

How data isolation works: The most robust approach is Row-Level Security (RLS) via Postgres. Every row has a tenant_id column. RLS policies enforce that users can only query rows where tenant_id matches their session.

Implementation patterns:

  1. Row-Level Security — Best for most SaaS MVPs
  2. Schema-per-tenant — More isolation, more complexity
  3. Database-per-tenant — Maximum isolation, enterprise-scale cost
Related Terms

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